Teri — Your NDIS Support Coordinator in Southeast Melbourne
Practical, down-to-earth support coordination for NDIS participants across Dandenong, Cranbourne, Berwick, Pakenham and the wider southeast. Teri is a support coordinator at 360 Support Coordination — a dedicated NDIS provider in Victoria, Australia — and he helps you cut through the noise, line up the right supports and get on with your goals.
Meet Your Coordinator
A Grounded, Practical Coordinator Who Cuts Through the Noise
Teri brings a grounded, practical energy to support coordination that participants and their families genuinely appreciate. He’s approachable, direct, and really good at cutting through the noise to focus on what actually matters for your goals.
As part of the 360 Support Coordination team serving participants across Victoria, he works right across Southeast Melbourne and has built strong relationships with a wide network of service providers in the area — which means when you need something, Teri usually knows exactly who to call.
Whether you’re just starting out with your NDIS plan or navigating a tricky transition, Teri is the kind of coordinator who makes the whole process feel a lot more manageable.
How Teri Helps
Hands-On Support Coordination That Gets Things Moving
Here’s what Teri does for NDIS participants across Southeast Melbourne — practical help, start to finish.
Decoding Your NDIS Plan
Teri cuts through the funding codes and jargon to explain — in everyday language — exactly what’s in your plan and how to use it to chase the goals that matter to you.
Sourcing the Right Providers
With a strong local network across the southeast, Teri knows who’s reliable and who’s the right fit. When you need something, he usually knows exactly who to call.
Sorting Out Service Agreements
Teri helps you set up clear, fair service agreements and bookings, so there are no surprises and everything is working in your favour from the start.
Keeping Your Goals on Track
He keeps your NDIS goals in focus all year — checking in regularly and making practical adjustments so your supports keep moving you forward.
Steadying the Ship in a Crisis
When things get complicated — a hospital discharge, a provider falling through, a sudden change — Teri helps you respond quickly and keep your footing.
Getting You Ready for Plan Reviews
Teri helps you gather the right evidence and walk into your NDIA reassessment clear on what’s worked, what hasn’t, and what to ask for next.
Linking You Into the Community
Beyond funded supports, Teri connects you with mainstream and community services across the southeast so your plan supports a fuller, more connected life.
Growing Your Confidence
Teri’s goal is to build your skills and confidence over time, so you can take the reins and self-direct more of your own supports when you’re ready.
Where Teri Works
Across Southeast Melbourne — and the Suburbs Around It
Teri is local and, as part of the 360 Support Coordination team in Victoria, covers the inner and outer southeast, the Casey and Cardinia growth corridors and out towards the Mornington Peninsula. If your suburb isn’t on the list, get in touch and ask.
Good to Know
NDIS Support Coordination Levels — A Quick Guide
Support coordination sits in your Capacity Building budget and is funded at and 360 Support Coordination offers Level 2 (Coordination of Supports) and Level 3 (Specialist Support Coordination). Teri helps you get full value from whichever is in your plan.
Coordination of Supports (Level 2)
The everyday level — building a mix of supports, increasing your independence and helping you take part in your community.
Specialist Support Coordination (Level 3)
A more intensive level for complex, high-risk circumstances that need specialist knowledge to manage.
Dig deeper into Level 2 support coordination and specialist (Level 3) support coordination.
How It Works
Getting Started With Teri
It’s more straightforward than you might think. Here’s the usual path:
- 1
Start With a Straightforward Chat
Pick up the phone, email, or send a referral. No commitments and no paperwork to begin — just an honest conversation with Teri about your situation.
- 2
Go Through Your Plan Together
Teri reviews your current NDIS plan with you, confirms your support coordination funding, and explains what you can realistically do with it.
- 3
Map Out a Plan Built Around You
No copy-paste templates. Teri builds a practical plan shaped by your goals, your circumstances and what a good life looks like for you.
- 4
Line Up the Right Supports
He contacts providers for you, helps you weigh up the options, sets up agreements and makes sure your supports start without a hitch.
- 5
Stick With You Over Time
Teri keeps in touch, monitors how things are going, and is there to sort issues out as they come up — support coordination isn’t a one-and-done job.
Common Questions
NDIS Support Coordination — Frequently Asked Questions
The questions Teri hears most from people across Southeast Melbourne.
Teri helps you understand your NDIS plan and put it into action — making sense of your funding, finding and connecting you with the right providers, setting up your supports, working towards your goals and getting you ready for plan reviews.
A support coordinator isn’t a support worker or a therapist, and doesn’t handle your plan’s money (that’s the plan manager). Think of Teri as your navigator and advocate — someone in your corner helping you make informed decisions and stay in control.
Look under Capacity Building — Support Coordination in your NDIS plan (it can also show as Specialist Support Coordination for more complex needs). It’s commonly included if you’re new to the scheme, have several providers, or have complex supports. If you’re not sure, call Teri on +61 3 7047 6747 and he’ll help you work it out.
Yes to both. The NDIS is built on choice and control, so you decide who coordinates your supports and you can change at any time — no need to wait for your plan to end. If you have the funding, you can ask to work with Teri at 360 Support Coordination, and he’ll handle the switch so your supports aren’t disrupted.
They’re different roles, and plenty of people have both. Your plan manager deals with the finances — paying invoices and tracking budgets. Your support coordinator (that’s Teri) deals with the practical side — sourcing providers, setting up supports, progressing your goals and being your first call when things get tricky. Need a plan manager too? Teri can recommend one.
Coordination of Supports (Level 2) is the everyday level for putting a mix of supports in place and growing your independence. Specialist Support Coordination (Level 3) is for complex, higher-risk situations needing specialist expertise. Teri can support you at either level.
Not out of your own pocket — when it’s funded in your plan, support coordination is claimed straight from that NDIS budget. Providers must stick to the NDIS Pricing Arrangements and Price Limits, so the rates are set and transparent. Teri will always be upfront about how his time is used.
Hours aren’t one-size-fits-all — the NDIA bases your allocation on how complex your situation is and how many providers are involved. Contact is up to you: some people want regular catch- ups, others prefer a lighter touch with Teri on call when something pops up. He’s proactive, so you won’t be left chasing.
Teri works across Southeast Melbourne and the surrounding area — including Dandenong, Noble Park, Springvale, Cranbourne, Berwick, Narre Warren, Hampton Park, Hallam, Endeavour Hills, Pakenham, Officer, Beaconsfield, Frankston, Clayton, Oakleigh, Glen Waverley, Rowville and Mornington. Not sure if your suburb’s covered? Just ask.
Generally the NDIS funds support coordination when you don’t already have informal supports with the time and know-how to coordinate services for you. Bringing in an independent, registered coordinator like Teri means you get current system knowledge, a broad provider network and impartial advocacy — and your family can get back to being family.
Definitely — it’s one of the most common situations he sees, and there’s no shame in it. Teri will go through your plan with you from scratch (in person or online), explain what each part means in clear, everyday terms, and show you what your funding can actually be used for. No question is too small.
Helpful Resources
People Also Ask About Support Coordination
Common related questions — tap through for answers, or just ask Teri directly.
Searches related to support coordination in Southeast Melbourne
Ready to Get Started?
Have a Chat With Teri
No pressure, no jargon — just a real conversation about where you’re at and how Teri and the 360 Support Coordination team can help across Southeast Melbourne, Victoria.
360 Support Coordination · NDIS Support Coordination · Southeast Melbourne, Victoria, Australia
Teri supports participants across Dandenong, Cranbourne, Berwick, Narre Warren, Pakenham, Frankston, Glen Waverley, Oakleigh & surrounding areas.
This page is for informational purposes. NDIS funding eligibility and plan contents vary per individual participant. © 2026 360 Support Coordination.