NDIS Support Coordination Built for Complex Cases
Registered provider serving Melbourne, Perth, and Albury Wodonga. Advanced BSP practitioners, Level 2 & 3 coordination, and Psychosocial Recovery Coaching — all under one roof.
For LACs, Allied Health & Support Coordinators
Refer a Participant in Under 2 Minutes
We respond to every referral within 24 hours. No forms to prepare, no lengthy intake process. Tell us the participant's name, their NDIS number, and what they need — we handle everything else.
Or call us directly: +61 3 7047 6747
Our services
Level 2 Support Coordination
Help navigate your NDIS plan and connect with quality service providers. We assist with plan implementation, service coordination, and building your capacity to manage supports independently.
Level 3 Support Coordination
Specialized coordination for complex needs requiring intensive support. Includes crisis management, multiple provider coordination, and detailed case management for participants with high support requirements.
Psychosocial Recovery Coaching
Support your mental health recovery journey with skilled coaching. We help develop coping strategies, build life skills, and work toward your personal recovery goals in a collaborative partnership.
Behaviour Support Practitioner
Professional behaviour support for positive outcomes. We develop comprehensive behaviour support plans, provide specialist interventions, and work with your support network to promote positive behaviours.
Where We Work
Named, locally-based coordinators in every region — not remote case managers assigned from a database.
Melbourne Metro & Victoria
Primary contact: Fiona — Head of Service Delivery
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Perth & Western Australia
Primary contact: Jenna F — Senior Coordinator
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Albury-Wodonga (NSW/VIC Border)
Primary contact: Jonathan L — Team Leader
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Can't Find Your Area?
We're expanding our services regularly. Contact us to discuss how we can support you in your location, including remote coordination options.
Why Choose 360 Support Coordination
We are not a high-volume generalist provider. We are a disciplined team built around quality, compliance, and genuine participant outcomes.
Advanced BSP Practitioners On Staff
Both our Behaviour Support Practitioners hold Advanced registration with the NDIS Commission — the highest available registration level.
24-Hour Referral Response
Every referral submitted receives a personal response within one business day. No automated replies, no waiting weeks.
Named Local Coordinators in Every Region
We don't assign random staff. Participants in Melbourne, Perth, and Albury Wodonga work with a named, locally-based coordinator from day one.
Specialist in Complex and CALD Cases
We take referrals other providers decline — including complex psychosocial presentations, CALD communities, and participants with previous provider breakdowns.
Audit-Ready Documentation
Every case file is maintained to NDIS Practice Standards. Our documentation is clear, current, and ready for review at any time.
NDIS Registered Provider
NDIS Provider Number 4050149990. Registered for Support Coordination, Behaviour Support, and Psychosocial Recovery Coaching.
From Our Founder
Built on a Simple Belief
I started 360 Support Coordination because I had seen firsthand what happens when NDIS participants are treated as case numbers rather than people. I wanted to build something different — a provider where every participant has a named coordinator, every referral is taken seriously, and compliance is never optional.
We are not the largest NDIS provider in Australia. We are not trying to be. We are building something disciplined — a team of practitioners who know their regions, know their participants, and do the work properly.
If you are a family looking for support, or a referrer looking for a provider you can trust — I am happy to speak with you directly.
What Participants and Referrers Say
Real stories from real people who have experienced life-changing support through our NDIS coordination services
"360 SC is one of the few providers I refer to with full confidence. They respond quickly, communicate clearly throughout the process, and take on participants that other coordinators won't. That matters enormously when you're working with complex cases."
Local Area Coordinator — Melbourne Metro
Valued Participant
"Level 2 support coordination by 360 Support Coordination was extremely helpful. They helped me find expert support staff, and due to their assistance, I have developed the skills required for independent living."
Oliver B
Valued Participant
"360SC truly changed my life. Their dedicated team provided unwavering support, guidance, and understanding, helping me navigate the NDIS with ease."
Patrick B
Valued Participant
"I cannot thank 360SC enough. Their empathy, professionalism, and commitment to my well-being have made a significant difference in my journey towards independence."
John E
Valued Participant
"Choosing 360SC was the best decision I made. Their continuous improvement mindset, personalised approach, and genuine care have transformed my NDIS experience for the better."
Ella F
Valued Participant
"Psychosocial recovery coaching by 360 Support Coordination helped improve my well-being. The coaches are very friendly and supportive. So I will recommend the organisation to all."
Davies S
Valued Participant
"As an individual with high support needs, I opted for Level 3 support coordination from 360 Support Coordination. I have to say that the specialised support was truly worth it."
Allen M
Valued Participant
All testimonials are from current or former participants and referral partners. Names are abbreviated for privacy.
Ready to Join Our Success Stories?
Experience the same level of care and support that has transformed hundreds of lives. Your journey to independence starts here.
Ready to Work Together?
Whether you're a participant, a family member, or a referral partner — we're here. Response within one business day, guaranteed.