The National Disability Insurance Scheme (NDIS) provides funding to support Australians living with disability. While funding is helpful, many participants find it difficult to manage their plans, choose the right services, or track budgets. This is where support coordination makes a big difference.
Support coordinators help participants understand their plans, connect with providers, and use their funding wisely. Among the three levels of support coordination, Level 2 Support Coordination is one of the most common. It is designed for people who need moderate support to manage their plans and services.
In this blog, we will cover the Level 2 Support Coordination rate under the NDIS, how costs are calculated, funding options, behaviour support, and frequently asked questions.
What is Level 2 Support Coordination?
Level 2 Support Coordination, also called Coordination of Supports, helps participants who need more than basic guidance but do not require intensive management.
A Level 2 support coordinator works with you to:
- Understand your NDIS plan and funding.
- Find and connect with the right providers.
- Manage service agreements and bookings.
- Build your capacity so you can make decisions with confidence.
This level is designed for participants with moderate needs, such as people with autism, psychosocial disability, or multiple support services.
Difference between levels:
- Level 1 (Support Connection): Basic help to start using your NDIS plan.
- Level 2 (Coordination of Supports): Ongoing guidance and management of supports.
- Level 3 (Specialist Support Coordination): For participants with very complex needs.
NDIS Price Guide for Level 2 Support Coordination
The NDIS price guide sets the maximum rates providers can charge. This ensures fairness and transparency for participants.
Here are the current maximum hourly rates for Level 2 Support Coordination (2025):
| Location | Maximum Hourly Rate |
|---|---|
| National (Standard) | $100.14 per hour |
| Remote Areas | $140.19 per hour |
| Very Remote Areas | $150.21 per hour |
Providers cannot charge more than these rates. However, some may choose to offer services at a lower cost.
How Much Does a Level 2 Support Coordinator Cost (NDIS)?
The cost is calculated on an hourly basis. For example:
- 10 hours at standard rate: $100.14 × 10 = $1,001.40.
- 10 hours in remote areas: $140.19 × 10 = $1,401.90.
The exact number of hours you get depends on the funding in your plan. This budget is set by the NDIS after assessing your needs and goals.
Funding for Level 2 Support Coordination
Funding for support coordination is included in your NDIS plan if the NDIS decides you need it. The amount depends on your circumstances, reports, and the goals you set.
For example:
- Autism: Many participants with autism receive Level 2 funding to help connect with therapy providers, support workers, and social programs. (Keyword: How much is NDIS Level 2 funding for autism?)
- Complex needs: People with medical, behavioural, or social challenges may also receive Level 2 funding.
Remember: the NDIS does not give a set number of hours for everyone. Funding is individual and based on what is “reasonable and necessary” for each participant.
NDIS Behaviour Support Level 2
Behaviour support is a service under the NDIS that helps participants with behaviours of concern. While behaviour support itself is funded separately, a Level 2 support coordinator plays an important role in:
- Connecting you with qualified behaviour support practitioners.
- Coordinating services to ensure your needs are met.
- Helping manage reporting and compliance requirements.
Who Can Benefit from Level 2 Support Coordination?
Level 2 support coordination is ideal for participants who:
- Have autism or psychosocial disability.
- Live in complex family or social situations.
- Need help managing multiple providers and services.
- Want to build independence but still need regular guidance.
Example: A participant with autism might use Level 2 support coordination to manage therapy appointments, community programs, and NDIS budgets all in one place.
Comparing Costs: Level 1 vs Level 2 vs Level 3 Support Coordination (NDIS)
| Level | Support Provided | Typical Need | Cost Range |
|---|---|---|---|
| Level 1 | Basic help to use plan | Low needs | $80–$120.09 per hour |
| Level 2 | Ongoing coordination, service connections | Moderate needs | $100.14–$150.21/hr |
| Level 3 | Specialist support for complex needs | High needs | $190–$285per hour |
How to Choose the Right Support Coordinator
When choosing a support coordinator, consider:
- Experience with your disability type.
- Communication style and how well they explain things.
- Availability in your area.
- Whether they are NDIS registered or not.
- Transparency about costs.
Tip: Ask your coordinator how they plan to use your hours so you don’t run out too quickly.
FAQs About Level 2 Support Coordination Price (NDIS)
Q1: How much does a Level 2 support coordinator cost NDIS?
Up to $100.14 per hour in standard areas, $140.19 in remote areas, and $150.21 in very remote areas.
Q2:What is Level 2 support coordination?
It is a service that helps participants with moderate needs manage their NDIS plans and connect with providers.
Q3:How much is NDIS Level 2 funding for autism?
There is no fixed amount. Funding depends on your individual plan and goals.
Q4:What is NDIS behaviour support level 2?
It means a support coordinator helps connect you with behaviour support services and practitioners.
Q5:Does NDIS pay for all support coordination costs?
Yes, if it is included in your plan, it is fully funded by the NDIS.
Q6:Can providers charge less than the price guide?
Yes, some providers may choose to charge below the maximum rate.
Q7:Is travel time included in the cost?
Yes, providers may bill for travel within NDIS guidelines.
Q8: How many hours of Level 2 support coordination will I get?
It depends on your plan. The NDIS decides based on your goals and needs.
Q9: Can I use my Level 2 support coordination funding for multiple providers?
Yes, your funding can be used to access services from different providers, as long as it aligns with your plan’s goals.
Q10:Are there any hidden fees with Level 2 support coordination?
No, all costs must follow the NDIS Price Guide, so participants shouldn’t be charged extra outside the agreed rates.
Q11:Does the price change if I need more frequent support?
The hourly rate for Level 2 support coordination stays the same, but your total cost will increase if you need more hours.
Example: If the rate is $100 per hour and your plan allocates 5 hours per month, your total cost is $500. If you require 8 hours instead, the total cost becomes $800.
Q12:Can Level 2 support coordination costs be adjusted for remote or regional areas?
Yes, rates are higher in remote and very remote areas to reflect additional travel and service delivery challenges.
Q13:Is there a limit to how much I can spend on Level 2 support coordination?
Yes, your plan outlines the total funding available for Level 2 support coordination; exceeding this would require plan review.
Q14: Who should I contact if I have questions about Level 2 support coordination costs?
You can contact your NDIS planner, Local Area Coordinator (LAC), or your support coordinator directly to clarify pricing, available hours, and how funding applies to your plan. 360° Support Coordination helps participants manage their NDIS plans effectively, connect with providers, and achieve their goals. Call us to know more.
Q15: Can I negotiate the price with my support coordinator?
While providers must follow the NDIS Price Guide, some may offer services below the maximum hourly rate. 360° Support Coordination works with participants to make the most of their funding and support options. Call us to know more.
Wrapping It Up
Level 2 Support Coordination under the NDIS helps participants manage their plans, connect with providers, and build independence. With transparent pricing, families can budget confidently while accessing the right support. Current maximum hourly rates (2025) are:
- Standard areas: $100.14 per hour
- Remote areas: $140.19 per hour
- Very remote areas: $150.21 per hour
Understanding these rates, your funding options, and the role of a support coordinator ensures you make the most of your NDIS plan and access the services you need efficiently.
Need Help with Level 2 Support Coordination? We’re Here for You
Still unsure if Level 2 Support Coordination is the right fit for your NDIS plan? Or wondering how many hours you might need? Don’t worry – you’re not alone.
Reach out to our team today. We’ll explain your options in plain, simple language, help you understand your funding, and guide you to the support that works best for your needs.
With the right support coordinator in your corner, managing your NDIS plan doesn’t have to be confusing – we’re here to make it straightforward and stress-free.
0 Comments